Keeping Your Patient Volumes & Finances Steady During Economic Decline

With businesses around the country closing daily, job loss is at an all-time high and employees are losing their benefits. As a result, across nearly all industries, we are seeing a decline in consumer spending, including for health and oral care services. Additionally, after several weeks, and in some cases, months of being closed, dental practices are looking for ways to mitigate fluctuations in their operations and revenue stream. With a backlog of individuals needing access to affordable care, dental […] Read More...

Double Trouble: Overcoming Patient’s Fears of Dental Care and COVID-19

5 Communication Strategies to Get Patients Back in Your Office  Let’s be honest, getting patients to their dentist’s office was challenging, even before COVIDV-19 concerns. In fact, many people are downright scared of the dentist and put off their routine visits. Over the last several months, nearly half of Americans have delayed health care services, including dental care, due to COVID-19 concerns.  In some cases, delaying care is more detrimental to their health than the virus itself. To overcome patient’s […] Read More...

The Latest ADA Poll Indicates Dental Practices Across the Country Have Begun to Rebound

Beginning in March, the ADA Health Policy Institute (HPI) launched a poll to enable them to better understand the impact COVID-19 has had on dental practices and their ability to resume patient care. Approximately 70,000 dentists from across the country were invited to participate and more than 19,000 chose to respond. Following the initial outreach, dentists were also invited to continue their participation by completing bi-weekly surveys to track their practice’s progress. According to their latest survey results, as of […] Read More...

Steps to Take When a Staff Test Positive for COVID-19

Given the proximity required to provide oral care, dentists and their staff are considered to be at a higher risk of COVID-19 exposure. It is essential that dental practices establish protocols to manage potential exposures ahead, both to minimize the risk as well as take the necessary actions if an exposure occurs. To help dentists prepare, the American Dental Association developed a guide that outlines what steps should be taken when members of a practice may have been exposed.  The […] Read More...

Protect Yourself from Virtual Threats During COVID-19

Scammers and cybercriminals are notorious opportunists. With more business being conducted virtually during the COVID-19 pandemic, it has presented many new ways for  them to strike. Recently, the Department of Homeland Security, World Health Organization (WHO), Federal Trade Commission (FTC), Securities and Exchange Commission (SEC) and the Better Business Bureau (BBB) have all issued warnings about the increase of COVID-19-related cyber-attacks. As coronavirus news continues to evolve, there are many ways scammers can exploit the public’s fear in order to […] Read More...

Ready To Return To Work, But Your Staff Isn’t?

Tips to alleviate staff concerns during COVID-19 Independent Dental Solutions We often share resources and best practices on the financial and operational side of the dental industry, however, we would like to take a moment to address another, very critical side – the human side.  As businesses across the country are anxiously preparing to re-open, owners, including dentists, should be prepared to address staff concerns about returning to work. Over the last month, dental practices from around the country participated […] Read More...

U.S. Senate Approves Paycheck Protection Program Flexibility Act – What It Means For Your Practice

On Wednesday, June 3rd, the U.S. Senate unanimously approved the Paycheck Protection Program Flexibility Act to amend rules of the SBA’s PPP loans. Once signed into law, small businesses will have more flexibility and additional time to use funds. The bill includes severalchanges to the program including: Extending the timeframe to use funds to 24 weeks (before businesses had eight weeks) Decreasing the required amount of funds businesses needed to use on payroll to 60%, rather than 75% as well […] Read More...