Why Did We Create the Cooperative?
Being a member-driven organization, we are consistently surveying and asking our members what their pain points and priorities include. Since the creation of the supply program, consistently, a lab solution has been the most prevalent ask from the members. When surveying the members about their expectations for a lab program, there were six consistent responses:
High Quality
Consistency
Open Communication
Local, United States Based
Reduce Lab Costs
Seen as Partner vs. Customer